Just another thought and that is the use of Team Viewer for the maintenance of friends computers. With TeamViewer you can "Invite a colleague to an active remote control session to resolve a support case together. If necessary, you can hand over the session completely."
TeamViewer is a free tool that makes it incredibly easy to set and use a VPN connection; a Virtual Private Network that lets you take complete control of another PC from your own computer, whether they're in the same subnet or not (and as long as both machines are running TeamViewer). TeamViewer also lets you hold virtual meetings with multiple participants (again, they all must have TeamViewer installed). With a name like TeamViewer, you'd expect it to be an enterprise-ready tool, and you'd be right: TeamViewer's robust simplicity is what happens when multiple users of vastly different skills need to use software. After a while, the bugs get squashed pretty firmly. But TeamViewer is free to non-commercial users. That means you can use it to access your work and home PCs remotely, of course. But you can also install it on your mum's PC and provide technical support from home.
TeamViewer is a free tool that makes it incredibly easy to set and use a VPN connection; a Virtual Private Network that lets you take complete control of another PC from your own computer, whether they're in the same subnet or not (and as long as both machines are running TeamViewer). TeamViewer also lets you hold virtual meetings with multiple participants (again, they all must have TeamViewer installed). With a name like TeamViewer, you'd expect it to be an enterprise-ready tool, and you'd be right: TeamViewer's robust simplicity is what happens when multiple users of vastly different skills need to use software. After a while, the bugs get squashed pretty firmly. But TeamViewer is free to non-commercial users. That means you can use it to access your work and home PCs remotely, of course. But you can also install it on your mum's PC and provide technical support from home.
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