Taken from:http://www.pcadvisor.co.uk/how-to/laptop/3462995/factory-reset-laptop/
Step One
Backup any data which you wish to keep before performing a factory reset. You will probably want to copy everything from your user folders, including documents, photos, music and videos. The factory reset will delete all these along with any programs you've installed since you got your laptop.Step Two
Start-up or reboot your laptop.Step Three
During the start-up process, hit the appropriate F key or key combination which we have listed below for your manufacturer.Note: There is often a small window of opportunity to strike the key so don't worry if it takes you a few attempts. We advise pressing the key multiple times.
Acer Alt + F10 Asus F9 Dell/Alienware F8 HP F11 Lenovo F11 MSI F3 Samsung F4 Sony F10 Toshiba Alt + F10 Acer 0 (not numpad) while turning on, release key when Toshiba logo appear
If these keys don't work then look out for a message in the screen during startup which might indicate how to start the recovery process. You might need to check your recovery partition is enabled in the BIOS. It's also possible your laptop might not have a recovery partition (or it may have been deleted) so we're making no guarantees here. You might need to contact your manufacturer.
Step Four
You should see instructions on the screen explaining how to proceed. Different manufacturers use different software to restore the 'disk image' from the recovery partition, so we can't provide specific guidance. However, the process is almost always automatic once you've confirmed you definitely want to proceed, so it might be a case of waiting for 30 minutes for the job to happen in one go, but some systems restore Windows first, and then install drivers and programs automatically when Windows first boots. If that's the case, don't try to do anything until you see a message saying the restore has finished.Read more: http://www.pcadvisor.co.uk/how-to/laptop/3462995/factory-reset-laptop/#ixzz2utxvpy6S
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